Coffee + Dunn
ListedCoffee + Dunn designs, builds, and operates AI-powered revenue engines for mid-market companies, specializing in Microsoft Dynamics 365.
About Coffee + Dunn
Coffee + Dunn is a consulting firm that specializes in transforming revenue operations for mid-market companies. The agency focuses on designing, building, and operating AI-powered revenue engines. Their approach involves converting fragmented go-to-market operations into intelligent systems, with a primary emphasis on leveraging Microsoft Dynamics 365. This specialization allows them to integrate advanced AI capabilities into core business processes, aiming to enhance how companies generate and manage revenue. The service offerings from Coffee + Dunn are centered around key areas of revenue generation and operational efficiency. In marketing automation, they provide consulting services, including the implementation of D365 Customer Insights - Journeys. This involves customer lifecycle design, which helps businesses map out and optimize the entire customer journey, alongside journey strategy and orchestration to ensure seamless customer interactions. They also offer campaign execution and optimization services to maximize the effectiveness of marketing efforts. For sales operations, Coffee + Dunn performs a revenue engine diagnostic to identify areas for improvement and implements D365 Sales solutions. Their data and AI consulting capabilities include Customer Data Platform (CDP) consulting, which helps organizations unify customer data for better insights, and AI readiness assessments to prepare companies for artificial intelligence adoption. They also provide D365 training to ensure clients can effectively utilize the implemented systems. Coffee + Dunn primarily serves mid-market companies across various industries. Their focus is on organizations looking to enhance their revenue operations through the strategic application of AI and Microsoft Dynamics 365. The types of buyers that engage with Coffee + Dunn are typically those seeking to modernize their marketing, sales, and customer data management processes. These buyers are often looking for solutions that can integrate disparate systems, provide deeper customer insights, and automate revenue-generating activities to drive efficiency and growth. The agency engages with clients by providing consulting services that span the entire project lifecycle, from initial design and strategy to implementation and ongoing operation. While specific details on team size, regional focus, or delivery approach are not provided, their service model suggests a collaborative engagement where they work closely with client teams to understand their unique challenges and implement tailored solutions. This hands-on approach ensures that the AI-powered revenue engines are not only built effectively but are also integrated seamlessly into the client's existing operational framework, with training provided to facilitate adoption. This agency is well-suited for mid-market companies that are seeking to leverage artificial intelligence and Microsoft Dynamics 365 to improve their revenue operations. Buyers who are experiencing fragmented go-to-market operations, or those looking to gain a more unified view of their customer data, would find value in Coffee + Dunn's specialized services. Companies aiming to optimize their marketing automation, streamline sales processes, and enhance their overall customer journey through intelligent systems would benefit from their expertise in designing, building, and operating these advanced revenue engines.
Services
Marketing Automation Consulting, D365 Customer Insights - Journeys Implementation, Customer Lifecycle Design, Journey Strategy + Orchestration, Campaign Execution + Optimization, Revenue Engine Diagnostic, D365 Sales Implementation, Customer Data Platform (CDP) Consulting, AI Readiness Assessment, D365 Training