Privacy Policy — ProviderScout
How ProviderScout collects, uses, stores, and protects your personal information across the site, account, and provider tools.
_Last updated: May 28, 2026_
ProviderScout.ai ("ProviderScout", "we", "us") respects your privacy. This policy explains what we collect, how we use it, and the choices you have.
Information we collect
- Account information — name, email, and password when you create an account.
- Provider information — company details you submit when claiming or managing a listing.
- Usage data — pages visited, searches, clicks, and device/browser information collected via standard logs and analytics.
- Communications — messages you send through our contact and lead forms.
How we use information
- Operate, maintain, and improve the platform
- Authenticate users and protect against abuse
- Send transactional emails (claims, payments, lead notifications)
- Compute provider scores and surface relevant listings
- Respond to inquiries
Sharing
We do not sell personal information. We share data only with service providers that help us run ProviderScout (hosting, email delivery, payment processing), under appropriate confidentiality terms, or when required by law.
Cookies
We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookies through your browser settings.
Data retention
We retain account and listing data for as long as your account is active and as needed to provide the service. You may request deletion at any time by emailing info@providerscout.ai.
Your rights
Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data. Contact us to exercise these rights.
Security
We use industry-standard safeguards including encryption in transit and access controls. No system is perfectly secure; please use a strong, unique password.
Children
ProviderScout is not directed to children under 16. We do not knowingly collect personal information from children.
Changes
We may update this policy from time to time. Material changes will be posted here with a new "Last updated" date.
Contact
Questions about this policy: info@providerscout.ai.