Bloomreach

Bloomreach is an AI platform for personalization, powered by its Loomi AI agentic platform, which understands individual customers to personalize their experience in real time across email, web, mobile, and search. The platform is designed for businesses seeking to drive commerce outcomes by personalizing marketing across more than 13 channels, including SMS and mobile apps. Key capabilities include AI-powered email marketing that uses deep customer data to send personalized campaigns; marketing automation that uses predictive AI to anticipate customer needs and reduce manual work; autonomous search that understands intent rather than just keywords to connect shoppers to products; and conversational shopping, which uses a shopping agent to guide shoppers to purchases. The platform also includes Loomi Connect, mentioned as an exclusive first look at Innovation Fest 2026. Bloomreach claims its autonomous search can boost revenue per visit by 20%, and its AI shopping assistant aims to improve conversion rates. The platform is positioned for organizations looking to deploy proven AI agents for commerce rather than pursuing unproven AI roadmaps.