Broadly

Broadly is an all-in-one AI platform designed for local service businesses, including those in automotive, home services, pet services, law firms, and dental practices. It is intended to help these businesses stand out on Google, earn reviews, and convert website visitors into customers. The platform is built around an "AI Workforce" comprising several specialized tools. The AI Receptionist captures leads and books appointments automatically, providing support via phone, chat, text, and web. The AI Reputation Specialist writes responses to customer reviews and manages review requests. The AI Social Media Manager drafts and schedules content for digital platforms to increase customer awareness. An AI Sales Assistant transcribes and analyzes online meetings, summarizing sales insights and offering tips to convert leads. A forthcoming AI Salesperson is described as nurturing prospects and closing new business across multiple communication channels. Broadly also offers features for reputation management, local SEO, social media management, CRM, web chat, and campaigns. The platform integrates with existing business systems and is trusted by over 11,600 businesses.