Close

Close CRM is a sales customer relationship management platform designed for teams that sell. It combines calling, email, SMS, pipeline management, and reporting into a single system. The product includes an artificial intelligence sales agent named Chloe, which is built into the CRM rather than being a separate tool or integration. Chloe can call leads, qualify prospects through real conversations, book meetings, and automatically update the CRM with transcripts, notes, and next steps. When a new lead enters the pipeline, Chloe contacts it within minutes using Close’s built-in dialer. For cold leads already in the CRM, Chloe can re-engage them and send responses to a sales representative’s inbox. If a representative forgets to follow up, Chloe can write and send the follow-up at the appropriate time and update the deal stage. Once a lead is qualified, Chloe books the meeting, assigns the appropriate representative, and prepares notes before the call begins. According to the source, over 10,000 sales teams use Close, and it has processed over 2 billion calls, emails, and texts. The platform also works with tools users already have and allows for custom development.