Glean

Overview

Glean is a Work AI platform designed to connect with an enterprise's data to facilitate finding, creating, and automating tasks. It aims to provide secure, explainable, and permission-aware AI solutions for businesses. The platform focuses on turning company knowledge into actionable insights and decisions.

Key Features

• Glean Assistant — Provides a personal AI assistant for proactive intelligence, data analysis, research, content creation, and work execution.
• Glean Agents — Enables users to build, manage, govern, and orchestrate AI agents through an Agent Builder and Agent Library.
• Glean Search — Offers enterprise-grade search capabilities built on an Enterprise Graph, Personal Graph, and system of context, supporting hybrid search.
• Connectors & Actions — Integrates with various enterprise applications to connect data and enable actions across systems.
• Model Hub — Provides access to various AI models, allowing flexibility in generative AI experiences.
• Security — Incorporates features for safely scaling AI at work, including an Agentic Engine for planning and adapting over company context, and an MCP Gateway for accurate and efficient tools.
• API Access — Allows for building custom generative AI experiences through APIs.

Who It's For

Glean is designed for enterprises across various departments including Engineering, Customer Service, Sales, Marketing, People, IT, Finance, and Legal. It targets industries such as Retail, Financial Services, Healthcare, Government, and Professional Services, aiming to improve efficiency and decision-making by leveraging company knowledge. The platform is suitable for organizations looking to integrate AI into their workflows securely and at scale.

Notable Strengths

Glean emphasizes its "enterprise-from-day-one" approach, focusing on secure, explainable, and permission-aware AI answers. The platform's ability to connect knowledge, systems, and context across an organization's data is a core strength, aiming to reduce "botsitting" and "botshitting" as described in their "Work AI Index 2026" report. Its extensive list of integrations and support for various departments and industries highlights its horizontal applicability across an organization.