Klaviyo

Klaviyo is a B2C CRM platform that combines AI-powered email marketing and SMS capabilities. It is designed for relationship-driven brands, with over 196,000 customers across 100 countries. The platform includes Composer, an AI agent that creates complete on-brand campaigns from a single prompt. It offers a Marketing Agent that can learn from a website and build campaigns, key flows, and forms within minutes. A Customer Agent autonomously resolves 65% of customer questions while also recommending products and driving conversions. Klaviyo provides 350+ pre-built integrations and supports omnichannel experiences across email, SMS, WhatsApp, mobile push, reviews, social marketing, and RCS for Business. The platform unifies marketing, analytics, and service into a single system, allowing users to personalize and improve customer experiences in real time. It includes features such as email templates, AI-generated and personalized campaigns, and tools for support teams to resolve issues, make recommendations, and identify upsell opportunities.