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Tomedes

Listed

Tomedes provides AI-powered translation and localization services for customer support content, including real-time chat and ticket translation.

About

Tomedes provides AI-powered translation and localization services for customer support content, including real-time chat and ticket translation.

Detailed overview

Tomedes is a translation services company that provides professional language translation services. The service is intended for businesses and organizations, as indicated by its reference to serving over 120,000 business customers and offering business language solutions. Its key capabilities include translation in 270 languages and over 1,000 language pairs, utilizing a hybrid model that combines modern translation technology with certified human translators. Each project is assigned a dedicated project manager, and the company employs a pool of 20,000 professional translators who are matched to projects based on language pair, native language, expertise domain, and service type. Tomedes reports a 98% customer satisfaction rate, measured across post-project client surveys for over 200,000 completed projects, and holds a 4.9 out of 5 aggregate rating from nearly 1,800 verified reviews. The company has been operating since 2007, has a 1-year quality guarantee, and offers human support available 24/7 with a stated response time of within 15 minutes.

Website link is available on the Verified plan