Unbabel

Unbabel is a Language Operations Platform that provides multilingual translation services for businesses. It is designed for organizations that need to manage translations across different markets and content types, aiming to address language barriers in global operations. The platform is fueled by an always-on artificial intelligence that can automate translations and bring in human review when needed, allowing users to adjust the balance between cost, speed, and quality. Key capabilities include customizable workflows that can be configured for specific business goals by market or content type, and real-time quality reporting that provides visibility into translation performance. The platform also features AI quality estimation technology, which allows users to verify translation quality and compare outputs from different third-party models. Unbabel integrates with existing applications and platforms, enabling customer service agents to communicate in multiple languages even if they only speak one. The platform is used by worldwide leading brands and is positioned as a next-generation LangOps solution that offers transparency and control over translation operations.