Helpjuice

Helpjuice is a knowledge base software platform designed for organizations to create, manage, and centralize internal and external documentation. According to its website, it is built for support, operations, and scaling teams, and is used by over 130,000 users from companies including Amazon, Hertz, and Shipt. The product offers an AI-powered knowledge base that includes a feature called Swifty AI Chat, which allows users to ask questions and receive answers drawn from the stored articles. Key capabilities include a powerful editor for creating articles, support for content localization across more than 50 languages, a knowledge base planner with a kanban-style interface for brainstorming topics, and customization and analytics tools. The platform also provides integrations with other tools to deliver instant knowledge, single sign-on authentication, and an API. Additionally, it includes features for collaboration, content restriction by user or group, and a browser extension that enables users to access the knowledge base anywhere and transform webpages into articles with AI assistance.