LiveAgent

LiveAgent is a help desk software and live chat platform that combines AI chatbot, live chat, ticketing, and call center functionality into a single system. It is designed for businesses that handle customer conversations across multiple channels, including email, live chat, phone, social media, WhatsApp, Viber, and knowledge base, all unified in one dashboard. The platform offers over 175 features and more than 200 integrations. Its key capabilities include an AI chatbot that resolves customer inquiries 24/7 in over 100 languages, an AI Answer Improver that polishes human replies, and an AI Answer Composer that generates replies based on the knowledge base. The product is trusted by over 15,000 companies and is offered with a 30-day free trial, no setup fee, no credit card required, and the ability to cancel at any time. LiveAgent has been recognized as the fastest implementation software and the best live chat solution.