Otter.ai

Otter.ai is an AI notetaker and transcription service that functions as a conversational knowledge engine. It is designed for individuals and teams who attend meetings and need to capture, organize, and retrieve spoken information. The product supports real-time transcription, live chat, automated summaries, insights, and action items. It can be sent to meetings or record them directly from a user's device, capturing full conversations, tracking takeaways, and handling follow-ups. Key capabilities include Otter AI Chat, which searches across meetings and connected apps to answer questions and help create follow-ups, reports, and content. A desktop app allows recording directly from Mac or Windows without bots joining the call. The service offers live transcription in multiple languages with speaker recognition, and it generates summaries that include decisions, action items, and insights. Action items are automatically captured and assigned from every meeting. Additionally, the platform includes Channels, which groups meetings by team, project, or topic for shared access to recordings and collaboration.