Second Nature AI

Second Nature is an AI role play sales training software that uses conversational AI to simulate discussions with sales reps, enabling customer-facing teams to practice sales conversations. The product is designed for sales professionals and customer-facing teams seeking to improve their skills through realistic, interactive training. Key capabilities include building personalized AI role plays using a template library or custom content, practicing with any type of material such as website content, recorded calls, training videos, PowerPoint slides, sales decks, playbooks, help manuals, or knowledge articles, and receiving feedback aligned with user guidelines. The software also features AI sales training avatars that users can select or create for training sessions. Additional capabilities include practicing specific conversation types like discovery calls, cold calling, and objection handling. The platform allows training anytime and anywhere, and offers free role plays for a three-minute experience. The source text reports that companies using Second Nature have observed a percentage decrease in onboarding time, accelerated proficiency attainment, and improved customer satisfaction ratings, though specific figures are not provided in the excerpt.