Tars

Tars is a conversational AI platform designed for customer experience automation, specifically to automate customer support and lead generation. It is intended for businesses, as evidenced by its adoption by over 800 global brands across various industries. The product enables users to build intelligent AI agents that understand context, sentiment, and intent to deliver human-like interactions. Key capabilities include automating high-volume support queries with AI agents trained on user-provided data to ensure accurate and personalized responses, and engaging website visitors instantly to qualify buying intent and capture leads to improve conversion rates. The platform features a no-code, visual drag-and-drop builder that allows users to create AI agents without writing code, configure agent behavior, and integrate with over 600 tools such as helpdesks, CRMs, and workflow platforms. It also includes a testing feature that generates synthesized test datasets to evaluate an AI agent's performance on retrieval accuracy, tool selection, response quality, and behavioral consistency before deployment. Users can start from thousands of pre-built templates or create agents from scratch, with capabilities to deploy and analyze performance.